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Medical Education Lead
Job Summary
The Medical Education Lead (MedEd Lead) will support Arthrex Colorado Springs in assembling and organizing the space and materials needed to coordinate labs hosted by the Agency. To follow the Agency’s training curriculum, labs that are scheduled and organized by the MedEd Lead. The MedEd Lead must remain well-versed in lab upkeep, equipment functionality, transport and assemble the mobile lab to the appropriate location. All in all, the MedEd Lead is expected to champion professionalism during all interactions with new hires, current team members and all health care professionals.
Essential Duties and Responsibilities
Assemble and disassemble labs.
Maintain a high level of understanding and familiarity with Arthrex products.
Assist in new hire onboarding, rep trainings and employee development.
Communicate updated corporate courses and assigned modules on the medical education platform.
Assist the Business Development Manager in creating documentation and follow-up for local labs to be submitted to Arthrex via MedTrac.
Dispense of fluids and specimen according to governmental safety regulations.
Conduct regular safety inspections and address any issues promptly.
Work closely with the Business Development Manager to manage orders for lab equipment, cadaveric specimens, sample implants and instruments for demonstrations.
Assist in maintaining the cleanliness and organization of all labs.
Notify sales representatives of new product launches and updates.
Summarize and redistribute relevant corporate communications and marketing/product management communications.
Be familiar with information and progress of all future local medical education events.
Serve as a sales optimization, corporate communications and Arthrex marketing communications liaison.
Incidental Duties: The above statements describe the general nature and level of work being performed in this job. They are not intended to be an exhaustive list of all duties, and management may assign additional responsibilities as required.
Education and Experience
0-2 years managing technical equipment in vehicles and/or in a lab environment
Requirements
Be comfortable with handling cadaveric specimens.
Willing to travel up to 5 days per month to host medical education events in territories, sometimes on weekends.
Possess an understanding of orthopedic anatomy and maintain understanding of general laboratory procedures.
Demonstrated ability to relate to customers and constituents within the orthopedic/sports medicine market.
Able to learn a high level of technical information, anatomy and indications as it relates to surgery and procedures.
Basic knowledge of Microsoft Office Suite: Word, Excel, Outlook.
Knowledge and Skill Requirements and/or Training Received
Highly analytical and detail oriented
Basic mechanical and technical skills for equipment maintenance and repair
Strong sense of urgency
Ability to work well under pressure
Communication and interpersonal skills
Ability to work independently and as part of a team
Compensation and Benefits
For all full-time employees, we offer a robust benefits package that includes full employer-paid healthcare, dental, vision, short-term and long-term disability for employees. Additionally, we provide accidental death and dismemberment and life insurance, and 401(k) options featuring a 6% company match. Our team members also enjoy paid time off, service and performance awards, and a range of social and recreational activities.
Expected salary range: $55,000-$80,000
The pay ranged displayed reflects the minimum and maximum target for new hire salaries for the target position and level. Our pay ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, relevant education or training, business need, and market demands. The pay range is subject to change and may be modified in the future.
Physical Demands
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is frequently required to sit; talk or hear; and use hands to handle, or touch objects or controls. The employee is regularly required to stand and walk. On occasion, the incumbent may be required to stoop, bend, or reach above the shoulders. The employee must occasionally lift up to 120 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Orthopedic Senior Sales Leader, Extremities/Trauma
The Extremities & Trauma Senior Sales Leader primary function includes assisting in sales and providing technical support for Arthrex Extremities & Trauma products. This includes, but is not limited to, specialty plates and screws for fractures and fusions, intramedullary nailing, external fixation, biologics, and soft tissue repair products. The E&T Sales Leader will be the technical expert for these products within the Agency and will use their knowledge to educate customers, support Agency employee development, and consult with surgeons in the operating room. You will work closely with Arthrex Corporate Sales Managers to help drive national, Regional and Agency sales initiatives to meet and exceed sales quotas by identifying opportunities within the agency territory for which you are responsible.
Essential Duties and Responsibilities:
Responsible for leading the team in meeting and exceeding sales objectives for the territory.
Increase territory results by building and maintaining strong business relationships and by developing and implementing sales strategies.
Communicate with current and new customer accounts regarding a variety of topics, including product updates, changes to product portfolio and educational programs.
Implement new sales plans and effective marketing strategies to position the organization competitively and to meet/exceed territory objectives.
Create and submit team quotas to executive sales leadership, including vice president and agency owner.
Establish and nurture relationships with residency and fellowship programs to drive product adoption, use and brand awareness.
Support and assist product managers with anything they need to establish quotas to be submitted to the vice president and agency owner.
Devise and implement plans and meetings that hold all levels of the team accountable for staying on target with quota achievement.
Identify new prospects' needs and develop appropriate written, telephone and face-to-face responses.
Cross-sell additional products and manage new product introductions as they become available.
Receive coaching, training or mentoring from director of sales; transfer knowledge to other managers, sales representatives and sales associates as needed.
Lead by example. Demonstrate proper time and sales initiative use. Constantly analyze sales performance and opportunities for growth.
Regularly analyze market trends and competitor activities to identify opportunities for growth and differentiation.
Maintain a strong sense of urgency, multi-tasking skills and the ability to manage responsibilities under strict deadlines.
Ability to lift up to 35 pounds on a regular basis.
The above statements describe the general nature and level of work being performed in this job. They are not intended to be an exhaustive list of all duties, and indeed, management may assign additional responsibilities as required.
Requirements
Education and Experience:
Minimum 5+ years of distal extremities and/or trauma experience
Bachelor’s degree
Demonstrated ability to relate to customers and constituents within the orthopedic/sports medicine market
Must be comfortable in open operating room environments
Knowledge of orthopedic procedures and terminology as it specifically relates to Arthrex
Knowledge of operating room protocols and procedures
Ability to learn a high level of technical information, anatomy and indications as it relates to surgery and procedures
Prior sales experience is a plus
Knowledge and Skill Requirements/Specialized Courses and/or Training:
MS Office
Strong public speaking and communication skills
Excellent organizational and time management abilities, effectively managing multiple priorities
Strong sense of urgency
Ability to work well under pressure
Self-assurance and competitive drive
Ability to work independently, make decisions and take responsibility for them
Abide by all Compliance and Code of Conduct policies
Machine, Tools, and/or Equipment Skills:
Current driver’s license
Access to your own transportation
Associate Sales Representative
Arthrex Colorado Springs is an exclusive Arthrex independent sales agency. We are a team of committed professionals with extensive knowledge of Arthrex products and procedures. Our culture is fast paced, competitive, and adaptive. We focus on “Helping Surgeons Treat Their Patients Better.”
About the role:
The Sales Representative is responsible for achieving predetermined sales goals and quotas within his or her team’s assigned territory. Sales Representative must establish, build, and maintain customer relations through constant communications and in-person appointments. This position is specifically responsible for maintaining expert knowledge of our market leading product portfolio. You will be consulting surgeons in the operating room regarding the use of our implants and instruments.
Your responsibilities will include:
What we’re looking for in you:
Primarily responsible for meeting and exceeding sales objectives for the territory. Represent Arthrex Colorado Springs, an independent regional agency authorized to sell Arthrex products, by working with a sophisticated audience comprised of surgeons and healthcare professionals. Arthrex is a world-class leader in the orthopedic industry.
Increase territory results by building and maintaining strong business relationships, and by developing and implementing sales strategies.
Communicate with current and new customer accounts regarding a variety of topics, including product updates, changes to product portfolio, and educational programs.
Implement new sales plans and effective marketing strategies to position the organization competitively and to meet/exceed territory objectives.
Identify the needs of new prospects and develop appropriate responses (written, telephone and face-to-face).
Cross-sell additional products or manage new product introductions as they become available.
Address any problems that arise at the account.
Support compliance and the principles of responsibility by maintaining the privacy and confidentiality of information; protecting the assets of the organization; acting with ethics and integrity; reporting non-compliance; and adhering to applicable federal, state & local laws and regulations, accreditation & licenser requirements, and Company policies & procedures.
Work with Sales Manager by receiving coaching, training or mentoring; transfer knowledge to peer Sales Representatives and to Sales Associates when needed.
Maintain training in sales skills, product features/benefits, and other critical business applications.
Collect competitive data and remain current on industry, customer, and competitive trends.
Participate in and attend sales meetings and professional association meetings outside of regular business hours, as required.
Uphold the mission of Arthrex, "Helping surgeons treat their patients better™".
Uphold the mission and values of Arthrex Colorado Springs.
Minimum Qualifications:
Bachelor’s degree.
Demonstrated ability to relate to customers and constituents within the orthopedic/sports medicine market.
2-5 years demonstrated sales success in competitive B2B industry.
Experience as an associate in the orthopedic industry.
Must be comfortable in surgery/operating room environments
Excellent communication, planning, organizational, and problem solving skills.
Experienced and comfortable making executive presentations.
Skilled in working with different functions and effectively coordinates activities to achieve desired results.
Excellent listening skills, including the ability to identify and isolate customers concerns or objections, in addition to excellent written and oral communication skills.
Strong relationship-building skills required.
Excellent public speaking and presentation skills are required.
Physical Demands
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit; talk or hear; and use hands to handle, or touch objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend, or reach above the shoulders. The employee must occasionally lift to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
The above statements reflect the general details necessary to describe the principle functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.